03-16-2025 12:25 AM
Hello! I wanna ask what is the process on international shipping, im worried my item would be delayed or lost. It said that the item was delivered to Glendale Heights, IL on the tenth but on the 14th it said “item arrived at hub”. Was the item on those four days getting signed or what ?and now how many more days I should wait? (The item is expensive and I’m worried)
03-16-2025 09:06 AM
@rawal9228 It can sometimes take a week or so for items to make it through the HUB and customs. HIgher value items are going to have more attention so that takes time.
Once the item reaches the US forwarding location safely your job as a seller is done. If a buyer files a refund request for ANY reason the refund comes from eBay and you keep the sale. I wish that eBay had this awesome of seller protections for domestic sales!
Here's more on the eBay International Shipping Program>
https://www.ebay.com/help/selling/shipping-items/setting-shipping-options/ebay-international-shippin...
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