06-28-2021 09:45 AM
First. I offer international shipping. The label to Brazil printed out addressed to the Global Ship HQ in KY.
I stated First Class offered in my listing but when I saw standard int'l was cheaper I switched and chose that option. I had already consented to the customs statement when I started to print the label What happened?
Should I void it and reprint a label under First Class Int'l?
06-29-2021 09:38 AM
You opted to ship the item via the eBay International Standard Delivery (eISD) program, not GSP. For eISD the concept of shipping the package to a local US domestic hub is the same as GSP, however the responsibilities for the item are different from GSP.
With GSP, eBay takes responsibility for the item once the package is received by the Hub in KY and any issues with lost or damaged in transit are covered by the program. GSP is a DDP program and the Buyer pays the duties and taxes at the time of checkout.
With eISD, the Seller is responsible for the item from end-to-end, and any issues with items being lost or damaged are the responsibility of the Seller. eISD is a DDU program and the Buyer pays for Duties and Taxes upon delivery if applicable. Additionally, eISD offers an automatic $100 coverage for the item and the shipping cost for items that are lost or damaged in transit. See here for information:
PIP Insurance - Under File A Claim
Since you have already printed the label and the Buyer has paid for the shipping to Brazil through the program, you can ship the item with the current eISD label.
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