I was getting my payouts to my debit card and now I'm not. Checked my settings but not receiving

[pecano]

I have  tried to post to receive help but my post  wasn't answered. I am not real familiar with posting so I think I  did it wrong.

I have read and read articles and checked and checked my settings in payouts to receive immediately to my debit card.

My payments are not going to my debit card but to my bank.

In my settings it shows that my payouts are selected to go to my debit card.

Also in the settings it shows my bank to use for my selling fees.

For some reason in my settings I cannot change the  schedule from "daily". There is no option for me to select to get out of that setting.

I hope someone can help.

I have always received great help with any of my questions when I am doing a listing and have questions.

I look forward to the community helping me with this issue.

Thank you

Pecano

PS - I don't know how to use the "hint: @link to members" ???

[mam98031]

You need to contact Ebay directly.  Sorry you are having this problem.  Here are some links that can help you.

I would suggest that you contact Ebay for Business on Facebook or Twitter for the better trained CSRs.

Here are your options for contacting Ebay Customer Service.

https://twitter.com/askebay?lang=en

https://www.facebook.com/eBayForBusiness/


If when you use the link below you can only get to the Automated Assistant, type AGENT in the box and hit enter. You will then get more options.

https://www.ebay.com/help/contact_us?id=4002&st=10

For the Payment Team
https://www.ebay.com/help/selling/getting-paid/getting-paid-items-youve-sold/payments-hold?id=4816&&...

[pecano]

mam98031 thank you so much  for  your information. It is greatly appreciated. Now I hope trying to reach eBay doesn't drive me crazy lol.

I will try the Facebook option first. 

I'm glad my post got to you. I still don't know how to use the hint at the bottom: @member

I don't know where to enter the @ .

Again, thank you so much.

Pecano

[mam98031]

You enter it at the beginning, then the Ebay ID without any space between the @ sign and the ID.