I sold an expensive bracket clock with a hermle wind up movement to someone in Oregon. After about a week after receiving it, she opened a return request. Stating it was in pieces. She didn't show any of this damage in the the 10 pictures she sent. She then left negative feedback stating she received a different clock than the one pictured in my listing. She made outlandish statements in the return request stating I did this damage to the clock myself, and I took the movement out of the clock and wrapped it in bubble wrap. She did show a picture of an empty shell of the clock, a clock with no movement, no pieces. I called ebay 4 times regarding this return, and they assured me she violated ebays return policy, and I had no worries about losing this case. Later, after she ran out of picture slots she sent me emails, showing the clock frame, but I noticed the glass to the clock door was cracked, there was mention of this, and in the same email, she sent a picture of that same door, and it wasn't cracked. I posted these pictures on the return request. What she was doing, is ordering an identical clock, and needed a replacement. Once again, I called ebay, and they assured me not to worry, that there are notes on the case, and it will be closed in my favor today Saturday 1/22/22...I woke up on this Saturday, today, and see they decided after she escalated the case sometime last night, that she be allowed to return the clock, and receive a refund...This was obvious fraud. Ebay just automatically sided with her without even looking at all the evidence, and lack thereof...I'm absolutely livid. I have things coped, and printed, along with the buyers emails..I'm going to the FBI, and ebay is complicit. Why does ebay allow such obvious fraud from buyers..It's criminal.
