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I’ve bought items 2x in the last month where the seller then says oops it’s not what I said it was.

Number of plates or glasses.  Twice in one month.  

I don’t want to be the bad guy but I think this is a basic question EBay could handle up front to protect its own reputation.

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I’ve bought items 2x in the last month where the seller then says oops it’s not what I said it was.

eBay can't  go to the item location and count glasses or verify if listings are accurate. Preposterous to think they could do that.

 

If you receive a listing that is missing pieces file a not as described case.

If the seller catches their mistake before shipping and cancels and refunds there's nothing you can do.

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