11-29-2021 04:35 AM
The seller won't cooperate with me for a refund. E bay doesn't have any way to fix this problem, I put in to return the package, but by rejecting it, the USPS tracking number is the same but Ebay says it is delivered (yeah, delivered back to the seller). Then I cancelled the return, but there is no way to update it now to say the item was never received. The seller is acting like I did something wrong but I have rejected packages before and no problem. Unfortunately, I did not pay with Paypal or I could dispute on their end. Any help would be appreciated. I cannot get a phone number to escalate with ebay either.
11-29-2021 06:10 AM
If you refused the package, it voids your MBG and it'll be up to the seller if they refund or not.
11-29-2021 06:28 AM
As mentioned, eBay won't help when you refuse delivery.
You could try calling your credit card issuer. They might help - it will depend on their refusal policy.
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