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I rejected a package, then put in to return a package.

The seller won't cooperate with me for a refund. E bay doesn't have any way to fix this problem, I put in to return the package, but by rejecting it, the USPS tracking number is the same but Ebay says it is delivered (yeah, delivered back to the seller). Then I cancelled the return, but there is no way to update it now to say the item was never received. The seller is acting like I did something wrong but I have rejected packages before and no problem. Unfortunately, I did not pay with Paypal or I could dispute on their end.  Any help would be appreciated.  I cannot get a phone number to escalate with ebay either.

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Re: I rejected a package, then put in to return a package.

@ecajka58 

 

If you refused the package, it voids your MBG and it'll be up to the seller if they refund or not.

Want to wish everyone a Merry Christmas and have a Safe and Happy New Year.
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Re: I rejected a package, then put in to return a package.

As mentioned, eBay won't help when you refuse delivery.

 

You could try calling your credit card issuer.  They might help - it will depend on their refusal policy.

wooden_flower Volunteer Community Mentor.
eBay member since 2001.

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