11-23-2021 04:58 PM
I bought a 60 $ dress size 14 w. I recieved a empty cardboard envelope. It stated in the tracking that it was VISIBLE damaged. I simulated putting a regular size outfit in the envelope it was bulging, the seller didn't put tape on it they just used the regular seal. Who is at fault?
11-23-2021 11:58 PM
Go to
My ebay > Purchase History
Locate the item. Click on RETURN THIS ITEM because it is Not as Described. You will need to click on More to see that option. The seller will need to provide a prepaid shipping label for its return. Print out the label, affix it to the box, and have the counter clerk scan the label. When tracking shows DELIVERED back to the seller, the seller needs to refund you within 2 days. If no refund, go back to the case and click on Ask ebay to step in, to force the refund.
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