I need to speak to a live team mate. I can't see pictures of my items in my cart nor my watchlist.

[antbra33]

I've been a buyer for 5 years, but I can't see pictures of my items in my cart and my ebay watchlist for months now. I purchased a new phone and now am not able to see those items. Technical support said  they didn't think that was the problem. I was told they can see my items and didn't know what the problem was. I haven't purchased anything because I can't see a picture. I even closed out my account, but reinstated it. Please I rely on buying most of those items, but I'd like to what I am buying. Can a team mate help me?

[comics-scifi-collectibles]

@antbra33   Here are the suggestions I have.  Uninstall the app, restart your phone, reinstall the app.  

If that doesn't work then your only other option may be to use the desktop site on your phone. 

Use your phone's browser and go to ebay.com and request the desktop site.  You will then have the same site as on a pc. You will have to zoom a lot but it does work. 
If it reverts to the mobile site then see below.

Android:
Chrome> Ebay.com> select the 3 dot Chrome menu in the upper right hand corner> select use desktop site

Iphone:
How to request the desktop version of a website in mobile Safari
Visit the affected site in Safari.
Tap and hold the Refresh button in the URL bar.
Tap Request Desktop Site.

The website will then reload as its desktop version
When the site resets, there is a blue square menu icon in the upper left corner. It must be clicked to reveal the sidebar showing the boxes to be checked for sold, complete, etc.

If the desktop site reverts to the eBay app:

If you have an Android device, then using the device manager, under Settings: Apps: eBay: Open by default -- there is a setting called "Open supported links" holding that down gives three choices: "Open in this app" "Ask every time" and "Don't open in this app". Choose "Don't open in this app". Changing that setting should prevent browser links from opening up in the app automatically.

If you have a Chromebook, open Chromebook Settings, scroll down to Google Play Store and select it. Select "Manage Android Preferences". From there the above instructions should work -- go to Apps: eBay: Open by default: Open supported links: "Don't open in this app". Then back out of the settings and you should be all set.

If you have an iOS device, try holding down the link -- you should see some options about how the link is opened that should be remembered for the next time you open such a link.