cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

I need serious help. My main account is perm suspended and i have a buyer requesting a order cancel

My buyer bought yesterday and im perm suspended due to NOT KNOWING my item was counterfeit. I now can't text my buyer and tell him. I also can't pay the funds I used with funds for the label because I need to sign in and it says user is suspended. Please help. By the way, it is on my main account which is theworthyshop.

Message 1 of 3
latest reply
2 REPLIES 2

I need serious help. My main account is perm suspended and i have a buyer requesting a order cancel

That account is completely removed by eBay, and this one is likely to be permanently suspended soon as well (since you cannot create new accounts to get around a suspension).  There is nothing you can do, and your buyer will likely be refunded by eBay from your pending funds.

Volunteer Community Mentor | Posting ID
Message 2 of 3
latest reply

I need serious help. My main account is perm suspended and i have a buyer requesting a order cancel

This is why eBay holds the funds for new sellers.  They will take care of the buyer.

evry1nositswindy  •  seller since 2013
Volunteer Community Mentor

Message 3 of 3
latest reply