I have a problem with Purchase Item 253074293886

[emo1213]

The seller sent me an email that I would not get my purchase because she lost the track. Please help me get my money back.

[brownwrapper · Accepted solution]

Do you have a tracking number & what does the tracking history show? Look in your purchase history, what is the later of the estimated delivery dates? If you haven’t received your item & it's at least one but no more than 30 days past the later date, open a request for "Item not received" using the ebay money back guarantee, it's in the listing click on the links below, they will answer your questions & provide you with a better understanding of how the guarantee works.

http://pages.ebay.com/ebay-money-back-guarantee/

http://pages.ebay.com/ebay-money-back-guarantee/questions.html

http://pages.ebay.com/help/policies/money-back-guarantee.html