07-07-2021 12:57 PM
07-07-2021 01:01 PM
@igschia-0 You have 30 days from date of delivery to file an item not as described refund request, This not only gets you your money back but it goes on the sellers record. If it is over 30 days then you have 180 days from the date of purchase to file a refund request on PayPal
Select doesn't seem authentic.
File the request here: https://resolutioncenter.ebay.com/
4 business days after filing the return request if the seller has not provided a return shipping label OR sent the funds to your paypal account to pay return shipping if they are in another country then ask ebay to step in and help: https://www.ebay.com/help/buying/returns-refunds/ask-ebay-to-step-in?id=4701
2 business days after tracking shows delivery back to the seller the eBay system will automatically refund you if the seller has not already done so.
If you have to purchase a label at the post office with the funds that the seller provided be sure to upload the tracking number into the case. The tracking number is your proof of delivery.
Returns to China or other countries that do not have 1st class delivery confirmation MUST be shipped Priority Mail.
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