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I cannot get any help.

I ordered a book. I never got any helpful tracking information. it only mentions the original city.  tODay is the day it was supposed to arrive .  but according to the tracking information , its still in the same state. so, I sent a message to ask the seller what's up ?  they sent back a very bizarre answer. in it there were streams of random letters, numbers and symbols strung together . it did say they only talk through email. but I couldn't find them there either.  on the phone , they were no help either. just a robot voice giving me not useful ideas.  its starting to feel like a scam. 

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I cannot get any help.

@star3253 

 

The day after the last estimated date of arrival, the buyer can open an item not received case. 

Relax for now. Sounds like tomorrow you can start the process.

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