01-26-2023 12:03 PM
I've called 3 times but keep getting told by automated message to go online. I've gone online. I can't get help without logging in but I purchased as a guest. This has been 4 days of searching...
I'm never buying through ebay again, but would still like to return this item.
Any suggestions?
01-26-2023 12:12 PM
Try signing out of your current eBay account, then using the link in the email to print the shipping label. There may be a code in that email to use if you are prompted to sign in again; use that rather than your username and password, since guest purchases are not connected to your existing eBay account.
https://www.ebay.com/help/buying/returns-refunds/returning-item/returning-items-bought-guest?id=4065
We want your journey here to be as great as can be, so we have put together some links to help you get quickly familiarized with the eBay Community.