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I blocked a buyer. They created a new account and used that to buy from me.

Hi,

 

I'm not sure what to do about a current situation with a buyer. Someone made me a lowball offer on an item I'm almost losing money on anyway. I explained to them why I couldn't accept their offer (I would have been paying them to take the item rather than making money or breaking even). They came back with a hardball response. I didn't like their attitude. Concerned they'd turn out to be a problem, I blocked them.  So, they created a new account and bought the item a short time later.  (The new account is from someone in the same town, was created shortly after I blocked them, and has only one feedback, the one eBay automatically leaves for buyers for me). Normally, when I get someone like this, I'll end the item before anyone can buy it, but I didn't have the chance.

 

I'm not sure what to do. At this point, if I need to give it to them for free, I'll do that to avoid getting bad feedback in retaliation for me blocking them, but I'm hoping someone can tell me the safest way to handle this. Should I send it to them, and then refund their money? Will that prevent them from leaving bad feedback? 

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I blocked a buyer. They created a new account and used that to buy from me.

@home2thesea 

 

If you cancel, for being 'out of stock', you'll receive a strike.

 

And your buyer can leave feedback. During 60 days.

 

https://www.ebay.com/help/selling/sellers-can-cancel-order/sellers-can-cancel-order?id=4136

 

If it might be the same person, you can ask eBay to remove the retaliation feedback.

 

 

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