03-31-2024 02:50 AM
How to update my return address on a shipping label I already paid for and is generated?
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03-31-2024 04:14 AM - edited 03-31-2024 04:15 AM
Hi @elamy-4136
First, Sellers have 5 addresses to set up and if you have one that is incorrect you need to ADD the correct one and then delete the wrong one. Do that on this page: Addresses Settings (ebay.com)
Next, you need to VOID the label you purchased on this page, your account will be refunded in 21 days or less. Once Voided you can the Print another label by paying for a new label with the correct address. This page is where you can Void and manage your labels, use the drop down menu on the left side: Track and manage your shipments (ebay.com)
-Void labels within 5 days to get the credit
-You can Reprint labels up to 5 times.
03-31-2024 04:14 AM - edited 03-31-2024 04:15 AM
Hi @elamy-4136
First, Sellers have 5 addresses to set up and if you have one that is incorrect you need to ADD the correct one and then delete the wrong one. Do that on this page: Addresses Settings (ebay.com)
Next, you need to VOID the label you purchased on this page, your account will be refunded in 21 days or less. Once Voided you can the Print another label by paying for a new label with the correct address. This page is where you can Void and manage your labels, use the drop down menu on the left side: Track and manage your shipments (ebay.com)
-Void labels within 5 days to get the credit
-You can Reprint labels up to 5 times.
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