cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

How to stop the 'new device is using your account' email spam

I use the same machine, on the same network, with the same vpn server, every day.

Why do I continue to get the 'new device' email spam from ebay?

Message 1 of 2
latest reply
1 REPLY 1

How to stop the 'new device is using your account' email spam

@totay_2285  You will keep getting the email as long as you use a VPN because the security system isn't able to verify your location.  

 

I recommend turning off the VPN option when using eBay as it really does cause issue with the site security.  I know some members have had their account banned for "suspicious" activity because eBay's security program thought they were actually accessing the account form different locations.  

 

You will also get the email any time you clear your browser history.

 

 

 

Comics-scifi_collectibles Is a Volunteer Community Mentor.
I have been a seller since 2003

Message 2 of 2
latest reply