How to set a vacation message?
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on 07-15-2019 07:49 AM
Hi ~ I will be away for a few days with no access to emails, etc. How do I let buyers know I
am unavailable to answer questions/ ship items for a few days. Thanks 🙂
AJ MOM1
Accepted Solutions (1)
Accepted Solutions (1)
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@ajmom1 Another option besides what the other mentor suggested>> If you're just going to be gone a few days then you could extend your handling times. But I would not extend them too much or you'll get angry buyers for not shipping quickly.
How to edit handling in bulk>
https://community.ebay.com/t5/Commonly-Asked-Questions/How-can-I-edit-my-Handling-Time/ta-p/27916092
EDIT TO ADD: Since you will not have access to email I would also recommend that you use the out of office message so that if buyers contact you they will know that you are out of town and not able to answer promptly
Go to Messages> change settings> out of office email response> turn on. Don't forget to turn off when you return