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How to open a closed case

We could not return an item due to not receiving it from our client on time and now eBay closed the case, how can we open it again.

 

Thank you.

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How to open a closed case

You can not reopen a closed return and you can not open another return for the same item.

 

Reshipping a purchased item voids your money back guarantee anyway.

wooden_flower Volunteer Community Mentor.
eBay member since 2001.

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