How to get a hold of a live representative!

[mmig.a.896gvdjgpv]

This has become ridiculous !   Ive been trying to get a hold of some one with no luck.  Automated service always giving me the run around and cant answer none of my questions. Ebay at this point is horrible.   So i didnt notice i bot as guest but they sent me all the info to my email but upon clicking it . It open my original account and say item not found.  In order to despute i need to be able to click the item which it wont let me so im just going in circle.  So now it seems i lost my money cant do nothing about it.  Ebay , paypal both doing the same crap 💩 

[house*of*paws]

Hi @mmig.a.896gvdjgpv 

There shouldn't be any problem starting a 'return request' using the directions in the confirmation email.  You have to sign out of your account in order to use it.  There will NOT be any way to open the return while signed in to this account because, as you noticed, the item isn't shown in your Purchase History.

If for some reason you're not able to open the return request with eBay ... then request a chargeback from your payment source OR file a claim with PayPal.

[comics-scifi-collectibles]

@mmig.a.896gvdjgpv. You can't merge a guest account with your regular eBay account 

If you made the purchase using a guest account ( not logged in to your eBay account) it will not be in your purchase history.

To start a return request or report a problem with an item you bought as a guest, you'll need your order confirmation email. This is the email eBay sent at the time of your purchase with all your order details. The subject line starts with "Order Confirmed".

If you don't have that email, you can request another copy of the order confirmation email on this page ( Do NOT log in to your regular eBay account) :

https://www.ebay.com/help/buying/paying-items/buying-guest?id=4035&st=

Once you have the email, you can follow the process on the above page to talk to the seller.

You can also open a return request (to get a return label) OR report that the item has not arrived when it's at least one day past the last estimated delivery date.

1) Select View order details in your order confirmation email.

2) Select Return item OR report that the item has not arrived

3) Select your reason for the return if returning an item and select Next.

4) You can add a message to the seller and also upload up to 10 photos showing the item's condition if you are returning an item

Here's how to contact eBay customer service if you need help starting the refund request:

eBay agents are working from home so you have to request a call back or live chat.

1. CLICK THIS LINK:
https://www.ebay.com/help/eua?id=5275&mkevt=1&mkpid

2. Request a call back

3. Or you can also contact customer service by sending a PRIVATE message on social media. Customer service verifies your identity before responding.

https://twitter.com/askebay

https://www.facebook.com/ebay