How to change shipping address after a purchase
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‎03-20-2025 12:26 PM
I bought and item two days ago but it used my po box , I found out today that they don't ship to po boxes . How do I change it on that order . I changed the primary address but it still shows the po box on the order
How to change shipping address after a purchase
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‎03-20-2025 12:37 PM
Once you have paid for the item the seller must send the item to that address. You would have to ask the seller to cancel the purchase and list the item again for you to purchase and provide the correct address. If the item has already shipped you would have to wait to see if the package was returned to the seller.
Volunteer Community Mentor and Seller since 2012
How to change shipping address after a purchase
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‎03-20-2025 12:41 PM
When Buyers go through checkout, they have a chance to confirm their shipping address.
Have you contacted the Seller? If the package has already shipped, other than a possible package Intercept, there's nothing they can do. A USPS Intercept is $17+.
Sellers lose all their protection from eBay if they change an address after payment. If they haven't shipped, they may need to cancel the order and have you repurchase after your address is corrected.