10-04-2023 02:24 PM
Hello everyone,
I would like to change my return address shipping label. eBay has my current address, but keeps providing an old address (apt)that we lived at some years ago. How do I change my shipping label return address? Is there a special area to do that(vs. my account?). Thank you kindly for any help.
10-04-2023 03:03 PM
Be sure to update ALL of your addresses in your profile.
https://accountsettings.ebay.com/uas/addresses
The next time you purchase a shipping label, on the label creation page, check to make sure that the zip code displayed for your Ship from/return address is correct. If it's not, click the Edit link and select the correct address as your default. After that, it should "stick."
10-09-2023 08:44 PM
I appreciate the help. I was able to change it after calling support, but your instructions are clear and understandable. Thank you for your time and reply, it should be of help to others, too.
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