01-09-2024 03:46 PM
Item shipped by FedEx
without creating eBay label
how do I let buyer know FedEx tracking number
01-09-2024 03:50 PM
@kuzme-13 Go to the sold listing here>
https://www.ebay.com/sh/ord/?filter=status:ALL_ORDERS
Next click on the title of the item and add the tracking number. Be sure to type it carefully as it can't be removed if you make a mistake
01-09-2024 04:10 PM
Thank you. When I click on a dotted line next to sold item, the option is “ shipped “ without adding tracking number. For some reason, the item eBay sent me email to where to ship to, has not been listed as “sold”. May be it is early?
may be I need eBay App on a phone?
thank you!
01-09-2024 04:43 PM
Your post is unclear. Do you see the listing here:
Seller Hub > Orders > Awaiting shipment
If so, the buyer has paid and you should be able to enter the tracking number.
01-09-2024 10:27 PM
Thank you.
On my device the tracking number was located under “Sold-details”. By clicking on details, the option “Carrier and tracking number” was available to populate.
Next came email from eBay advised me to use Hub.
01-09-2024 10:30 PM
Thank you. I will use Hub in future.
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