I purchased UPS shipping from eBay, then decided to check Pirate Ship for postage. Pirate Ship was cheaper, so I purchased the UPS shipping and returned to eBay to paste the tracking number. I chose the option to Void Label, and a message appeared stating it did not have to be voided. I clicked the Edit option thinking I would be able to either delete or replace the eBay tracking number. However, I was not allowed to edit it, but there was an option to enter a second transaction number. Thinking it would replace the existing number, I entered the Pirate Ship number and returned to the order page.
Now, the order shows it is a 'Multiple Shipment' with the eBay transaction number status as "Shipped Nov 9." The second of the 'Multiple Shipment' shows I'm shipping the same product a second time; it's status is "Paid Nov 9" but does not show it has shipped. While searching Help, I came across the information that a UPS Label cannot be voided, of which I was not aware previously.
(1) How do I remove the second 'Multiple Shipment' and the transaction number associated with it?
(2) If possible, how would I replace the eBay transaction number with the Pirate Ship transaction number? If this is not possible, I'll stay with eBay's postage and cancel Pirate Ship's postage.
In the future, I'll definitely check Pirate Ship BEFORE purchasing eBay shipping. For now, I will greatly appreciate help in resolving this mess I've created.
