05-18-2023 05:58 AM
Hello,
Is there a way to print invoices for old orders? I have customer who purchased an item 4 months ago, and they just asked me for an invoice. I know invoices can be sent before a buyer sends payment, and I believe you can still print an invoice when you print shipping labels. I can find the order and look at the order details, but I don't see a way to print the invoice. Am I looking in the wrong place? If it is possible, could someone point out to me how to do it?
05-18-2023 08:02 AM
The buyer can go to his Purchase History, click on the order details link, and print the page (which is a receipt for his purchase). You can't print an invoice (which is a request for payment) after the item is paid for.
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