cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

How long do defects stay in account for seller performance overview

My account is below standard - how long will that last?

Message 1 of 2
latest reply
1 REPLY 1

How long do defects stay in account for seller performance overview

@hockeymom3217 

When a Seller is Below Standard, it is very difficult to move back up to Above Standard due to all the restrictions eBay puts on that account.

Each defect stays on your account for one year. Your best bet is to frequently monitor your Seller Dashboard. The Dashboard will get you details of the defects. All Sellers performance is measured the 20th of each month. EBay will post your current level and your projected level on the 20th.

While Below Standard, the Seller will pay an additional 5-6% in Final Value Fees.

It's critical to ship on time and resolve any issues with Buyers.

eBay Seller Leader: Detroit-Ann Arbor In-Person eBay Networking Events
Message 2 of 2
latest reply