Comics-scifi_collectibles Volunteer Community Mentor
EastLaneAve • Volunteer Community Mentor
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@jonizumi-nakamot0 wrote:Yes I did click “not as described” and they sent me a return address in India(!) and to give them a tracking number (which would cost me $65). Totally scammed!
Sellers pay return shipping no matter where they are located for not as described refund requests. It does take a few steps. The first is ask eBay to step in and help when it's time to do so>
4 business days after filing the return request if the seller has not issued a full refund then ask eBay to step in and help: https://www.ebay.com/help/buying/returns-refunds/ask-ebay-to-step-in?id=4701
The seller will not be able to provide a return label since they are located in another country.
The seller then has the choice of sending you the money to pay return shipping to your PayPal account OR refunding you without a return of the item. Do NOT pay return shipping yourself and expect to be refunded for it after the item is returned even if an agent says to do this as eBay can not force a refund from the seller for more than the original sale price.
99% of the time a seller in another country will refund without a return of the item.
Returns to CHINA MUST be shipped via Priority Mail. If the country is NOT on this list it must ship via Priority Mail>
https://faq.usps.com/s/article/Electronic-USPS-Delivery-Confirmation-International
If you do have to buy a return label with the funds the seller provided then you must enter the tracking number into the return request so you will have proof of the return.
Adding tracking to your return
Adding tracking details to your return helps protect against delays or issues in the refund process. If you use an eBay returns label, tracking details are automatically uploaded.
Here's how to add the tracking information to your return if you're using your own return shipping label:
Go to the return request in Purchase History.
Select the shipping carrier from the dropdown list. If you select Other, enter the carrier name.
Enter the tracking number.
Select Mark as sent.
Let me know if you have any questions.
Did you open a return request? If so what is the reason you selected for the Return case?
If you opened a Return Case and indicated your item was "Not As Described", then the seller has to provide you a return label or provide you cash to pay for it's return.
Did this look like you were buying US postage stamps and you got something other than stamps?
Let me know the status.
@jonizumi-nakamot0 wrote:Yes I did click “not as described” and they sent me a return address in India(!) and to give them a tracking number (which would cost me $65). Totally scammed!
Sellers pay return shipping no matter where they are located for not as described refund requests. It does take a few steps. The first is ask eBay to step in and help when it's time to do so>
4 business days after filing the return request if the seller has not issued a full refund then ask eBay to step in and help: https://www.ebay.com/help/buying/returns-refunds/ask-ebay-to-step-in?id=4701
The seller will not be able to provide a return label since they are located in another country.
The seller then has the choice of sending you the money to pay return shipping to your PayPal account OR refunding you without a return of the item. Do NOT pay return shipping yourself and expect to be refunded for it after the item is returned even if an agent says to do this as eBay can not force a refund from the seller for more than the original sale price.
99% of the time a seller in another country will refund without a return of the item.
Returns to CHINA MUST be shipped via Priority Mail. If the country is NOT on this list it must ship via Priority Mail>
https://faq.usps.com/s/article/Electronic-USPS-Delivery-Confirmation-International
If you do have to buy a return label with the funds the seller provided then you must enter the tracking number into the return request so you will have proof of the return.
Adding tracking to your return
Adding tracking details to your return helps protect against delays or issues in the refund process. If you use an eBay returns label, tracking details are automatically uploaded.
Here's how to add the tracking information to your return if you're using your own return shipping label:
Go to the return request in Purchase History.
Select the shipping carrier from the dropdown list. If you select Other, enter the carrier name.
Enter the tracking number.
Select Mark as sent.
Let me know if you have any questions.
