01-10-2023 09:24 AM
I listed an item which turned out to be purchased by a scammer and now I can’t get in touch with someone at EBay to report them. How do I contact them and report this person?
01-10-2023 09:44 AM
Did the buyer pay? If not, after four days you can cancel the transaction for nonpayment to give the buyer a strike and prevent feedback from being left. If you cancel earlier or for other reasons, the buyer will not get a strike.
Add the user to your Blocked Buyer List to prevent that particular user from bidding on or buying any more of your listings, regardless of what other sellers do.
https://www.ebay.com/help/selling/resolving-buyer-issues/blocking-buyer-ebay?id=4082
Be sure to set your Buyer Requirements to preemptively block bids or purchases from users with two or more unpaid item strikes in the last year.
You can avoid unpaid items by listing your item for a fixed price with immediate payment required and by not accepting offers.
For other buyer issues, see here:
https://www.ebay.com/help/selling/resolving-buyer-issues/report-issue-buyer?id=4084
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