02-14-2025 01:35 PM
Sent the wrong item to Buyer. Sending them the proper item with a return shipping label.
How do I do that?
02-14-2025 01:42 PM
You can "print" the return shipping label as a JPG image and attach it to a message to the customer so they can print it out on their end, or have them open a Return request and repurchase the item after they send back the wrong one. The second option is safer for you, but more hassle for the customer, so it may result in negative feedback. You don't need to live in fear of negative feedback fortunately, but it is worth considering whether handling this the first way (simpler and easier for them) will reduce that likelihood.
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