How do I issue a partial refund after combining shipping when the've already paid?

[ritzireruns]

How do I issue a partial refund after combining shipping when they have already paid?

[lady_madonna]

@ritzireruns 

You can issue partial refunds for items in Seller Hub. Here's how:

1. Locate the order in Seller Hub. https://www.ebay.com/sh/ord
2. From the dropdown menu, select Send refund.
3. Choose a reason for the refund.
4. Specify a refund amount for the item or for the order.
5. Enter the desired refund amount, and select Send refund.