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How do I handle this as a seller

I have someone that messaged me asking if they can see the item I have listed before they purchase it (it is a local pickup item) which I'm fine with, but I'm pretty sure Ebay won't let me share contact information, so how should I proceed?  

 

Also, they are asking to make a buy-it-now offer that is lower than my current buy-it-now price.  How should I proceed?  

 

Thanks

 

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How do I handle this as a seller

Hi @my_fathers_coins 

 

-You are correct that you cannot share contact info with the customer prior to the sale.

 

-As to the price, that is your decision on whether or not you will sell for a lower price.  If the list price is the lowest you can accept and make your profit then decline the offer.

 

-You can also accept cash at pick up and the Buyer can "purchase" the item.  You can then share contact info and arrange a meeting.  I meet a local convenience store for Local Pick up sales.  It is an easy landmark to find, a public area and eliminates customers coming to our home.

Regards,
Mr. Lincoln - Community Mentor

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How do I handle this as a seller

@my_fathers_coins 

For these requests, you can advise your buyer that you can provide additional pics of the item or other info as requested.

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How do I handle this as a seller

Hi @my_fathers_coins 

 

-You are correct that you cannot share contact info with the customer prior to the sale.

 

-As to the price, that is your decision on whether or not you will sell for a lower price.  If the list price is the lowest you can accept and make your profit then decline the offer.

 

-You can also accept cash at pick up and the Buyer can "purchase" the item.  You can then share contact info and arrange a meeting.  I meet a local convenience store for Local Pick up sales.  It is an easy landmark to find, a public area and eliminates customers coming to our home.

Regards,
Mr. Lincoln - Community Mentor
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