03-13-2022 08:56 PM
eBay keeps automatically relisting my items and I don't like that. I want to list my items when I want to list them. I have been selling on eBay for over 17 years, had my old account compromised in Sept. when I had a message from eBay that someone else was trying to log on, to change my password. So I did and I have been locked out of my account every since. I have spent at least 150 hours on the phone with eBay since, finally gave up on eBay fixing this so opened this account. I never had a problem with my items being automatically relisted under my old account. Very frustrating. And very frustrating to be locked out of your account after 17 years. I use a landline and for some reason eBay kept saying them sent me at least 150 emails to reset code but I never received on email from them. But my main concern is if anyone knows how to stop the auto relist, I would appreciate it. I was also on the phone with eBay about this just today but the rep didn't know how to fix this.
03-13-2022 09:21 PM
Have you contacted the Security Centre about the compromised account or did you deal with it through a general CS Rep?
That would be most important. They may be selling items on your account. That will be your 2022 1099K to deal with.
On the listing form, the last line before setting Shipping Details there is the option to
“Automatically relist this item up to 8 times…”
It may not show on the app. If it’s not there, log in through a desktop or laptop.
04-11-2022 07:43 PM
Thank you. I have just now seen your reply. I do not have the option like you spoke of. It is driving me crazy that eBay automatically relists my items. And yes, I did contact the Security Centre, to no avail. Can someone be selling on my eBay without my payment info? It is still hard to believe after 17 years, I am still locked out of my old account. eBay has tried to send me at least 150 emails to reset password/code but I have not received a one of them.
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