cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

How do I generate an invoice for combined shipping items after the buyer has already paid?

 
Message 1 of 2
latest reply
1 REPLY 1

How do I generate an invoice for combined shipping items after the buyer has already paid?

You cannot create an invoice after the buyer has paid.  If you print a shipping label for combined shipping, you can do the following:  Go to

 

Seller Hub > Orders >Paid & shipped

 

Locate the transaction, click the down-arrow, click Send refund, select a reason (discount for combined shipping), enter the amount to be refunded, send.

disneyshopper
Volunteer Community Member

Message 2 of 2
latest reply