How do I cancel item purchased without my permission?

[vern585]

My grandson got into my ebay account and ordered an item for 242.00. The seller declined to cancel. It has been paid already through paypal. I want this cancelled it was bought without my permission.

[wooden_flower]

@vern585 

You are responsible for keeping your account secure. eBay will not force the seller to cancel - it is up to the seller. I am sorry that your seller was not willing to help.

If the item was sold with returns accepted, you can return it - you will have to pay the return shipping. 

[vern585]

Thank you. He doesnot except returns. I will bite the 242.00🤪

[wooden_flower]

@vern585 

Sorry it is such a pricey oops 😞

Do make sure the item is exactly as described, including arriving by the latest estimated delivery date. The seller’s no return policy does not apply to items not as described.