03-13-2023 10:49 AM
A scam seller tried to illicit payment outside of eBay. They posted everything in an image file via eBay messages to circumvent the text being scanned by security. I have been on eBay since 1996 with 100% positive feedback, there's no way I am going to pay this scammer and I don't want it to affect my feedback. How can I live chat with Customer Support?
Thanks to anyone who can help.
03-13-2023 11:21 AM
You cannot call directly, but you can request a call back from eBay if you are in the US, or a chat with an agent by using the chat assistant to request an agent:
https://www.ebay.com/help/contact_us?id=4002&st=10
Or you may be able to contact eBay via social media:
https://www.facebook.com/eBay/
We want your journey here to be as great as can be, so we have put together some links to help you get quickly familiarized with the eBay Community.