cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

How can an item be removed without checks?

I got a purse on eBay but didn’t get on with it so I relisted it for sale. It was removed by eBay as I said I had no authenticy paperwork for it so they removed it as a fraudulent or counterfeit item. It was not removed when I got it from the original seller on eBay and although it was listed as genuine, I was not given anything to prove it so I was honest in my post. How can they just remove it when as far as I am aware it is not counterfeit? Can I even appeal this?

Message 1 of 2
latest reply
1 REPLY 1

How can an item be removed without checks?

Buyers and sellers in the UK can take advantage of eBay's Authenticity program when the purse is listed or sold for £500 or more:

https://www.ebay.co.uk/help/selling/selling-tools/ebay-authenticity-guarantee?id=4644

 

However, sellers are not allowed to speculate about the authenticity or legality of an item, so that is probably why your listing was pulled. The UK policy is here:

https://www.ebay.co.uk/help/policies/prohibited-restricted-items/counterfeit-item-policy?id=4276

It says:  "Do not list an item if you are not certain it is authentic or if an authenticator has been unable to confirm its authenticity."

 

ShipScript has been an eBay Community volunteer since 2003, specializing in HTML, CSS, Scripts, Photos, Active Content, Technical Solutions, and online Seller Tools.
Message 2 of 2
latest reply