How can I return an item I didn't order if i cant send photos. Photos are required as far as I can s

[jnoo1689]

I ordered a wireless headphone. I received the headphones. They are not wireless. I have to send photos. My present phone will not send photos.

[wooden_flower]

@jnoo1689 

Customer service can help you open a return without photos.

To speak to customer service, use the link on the right side of this page “have us call you” - https://www.ebay.com/help/eua?id=5275&mkevt=1&mkpid

If you don't see 'have us call you', click chat.  Then type contact an agent.