How can I refund shipping on a return when I am not required to do so.

[samw515]

I received a returned of pair of shoes.  The original listing required buyer to pay return shipping.   I guess I technically do not have to reimburse the shipping.   However, as a courtesy I am willing to do so as the buyer felt the shoes ran large.  Ebay return process will not allow me to return the shipping amount to the buyer.  Is there a way to do this?

[gator08041971]

@samw515 

If eBay is not directly allowing you to, then you won't be able to.

The only other option would be to refund the buyer by either mailing them a check for the shipping to their address you already have, or via PayPal.  However eBay frowns on transactions outside of their system, so keep that in mind too.  I have done this in the past.  I refunded a buyers return shipping by mailing them a check for the amount.  I have also reimbursed a buyer using PayPal, but only after I contacted them via their number that was included in the transaction.

How you want to handle it is entirely up to you though.