Comics-scifi_collectibles Volunteer Community Mentor
@francdiadian Since you are receiving buyers payments via Paypal the fees are charged when the item sells, not when it's paid for. Fees for that category are 10.2% ebay and 2.9% Paypal.
If your buyer doesn't pay then you cancel the sale as buyer hasn't paid on the 4th day after the sale to get your eBay sellers fees back:
If you wish to talk to customer service here are the two ways to do so:
1 . https://www.ebay.com/help/account/contact-ebay/contact-ebay?id=4379&st=12&pos=1&query=Contact%20eBay...
Scroll to the bottom of the screen, click "contact us" Drill down to the topic you need assistance with.
Then on the left hand side select chat with automated assistant. When the chat box pops up if live help is needed click "see more" then click "contact an agent". This bypasses the chat bot and you can either chat with or get a call back from a real person.
If you are using a cell phone turn off the spam filter or it may block the call back
2. Or you can also contact customer service by sending a private message on social media. You leave a message and an eBay employee will get back to you as soon as possible. To speed things up you can leave your registered account information in the PRIVATE message: Full name, address, phone number, email address, user ID, and a brief explanation of your problem.
https://twitter.com/askebay
https://www.facebook.com/eBay/
