Hey

[braxto_456]

My name is ivan I got your order shipped to me and I have it but the dvd movie looks scratches on the DVD movie can I get a new one since it been paid for 

[kensgiftshop]

Go to your purchase history and click return item and select, the item doesn't match the description as the reason.
The seller will have 3 days to accept the return and pay return shipping or refund without returning.
If they don't, return to the case on day 4 and ask Ebay to step in.

[braxto_456]

Need a new movie k.11 DVD movie that I paid for 

[kensgiftshop]

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@braxto_456 wrote:

Need a new movie k.11 DVD movie that I paid for 

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Follow the directions above.

[braxto_456]

Need my new k.11 dvd movie or I'll sue u guys