03-28-2025 09:50 AM
I have a customer that wants to purchase two items in my store. I'm trying to help her combine shipping before purchase. I have my policies set to combine weight for multiple items, however she is unable to complete check out. She's getting a message that says, "You can't request combined shipping for items that require immediate payment. Is there a work around for this? Thanks in advance.
03-28-2025 11:12 AM
You need have both immediate payment and the advanced payment method options turned off. The first is in done in the listing and the latter is done in your Buyer Requirements under buyer rules here:
03-31-2025 01:02 PM
Thank you so much!! Blessings!
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