Help with an order

[keneal_5893]

I been trying get a refund for a order No help from seller & a customer service representative block me from chatting 

[kensgiftshop]

Are you needing to return an item?

Whats the reason for the return?

What is the sellers return policy?

Did you not receive an item?

[kensgiftshop]

Is it the item you left negative feedback for?

Go to your purchase history and click return item and select, the item doesn't match the description as the reason.
The seller will have 3 days to accept the return and pay return shipping or refund without returning.
If they don't, return to the case on day 4 and ask Ebay to step in.