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Help with a sold item

Good afternoon,  I sold a guitar last week for $1700.  In the description of the guitar I stated that signature will be required.  I shipped the package via FedEx through eBay.  FedEx attempted to deliver the guitar 3x and I have now received an email that it is being sent back to me.  What should I do?  After this I am not interested in relisting this item.  I just want to provide a refund and be done with this.  I would also not like to lose the $148 it cost in shipping.  What do I do?

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Help with a sold item

You can refund the item price that the buyer paid.  You do not need to refund the cost of the Fed Ex shipping.

disneyshopper
Volunteer Community Member

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