01-24-2024 03:19 PM
01-24-2024 03:29 PM
Sorry your purchase didn't go smoothly. Here's how to get your money back.
If your package is late arriving this is what you do:
Look for the last estimated delivery date in your purchase history. You can file a refund request when the item is at least a day late.
You have 30 days from the last estimated delivery date to file a refund request on eBay. There are a lot weather and postal delay issues right now, so you might want to give the item a bit more time to arrive if the seller has shipped with tracking. Just be sure to file the case before the 30 days is up.
Select your item on this page to start a refund request:
https://www.ebay.com/help/buying/returns-refunds/get-help-item-hasnt-arrived?id=4042&st=
4 business days after you file the refund request ask eBay to step in and help if the seller has not refunded you.
https://www.ebay.com/help/buying/returns-refunds/ask-ebay-to-step-in?id=4701
We want your journey here to be as great as can be, so we have put together some links to help you get quickly familiarized with the eBay Community.