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Getting killed with insertion fees for stuff I listed 8 months ago!!

Why am I getting hit with insertion fees for listings I posted 8 months ago?!!

I pay 21.95 for my store and since a horrible customer service person from overseas wiped out my business policies and i spent countless hours fixing my store I feel like like eBay is double dipping or even triple dipping by recharging me insertion fees?

 

Message 1 of 26
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25 REPLIES 25

Getting killed with insertion fees for stuff I listed 8 months ago!!

@richarmccor8 

 

Good til cancelled items use an insertion each month when they renew. 

 

A basic store has 1,000 insertions, you have 1,400 active items, so you are paying for 400 insertions.

 

https://www.ebay.com/help/selling/fees-credits-invoices/store-selling-fees?id=4809&st=3&pos=4&query=...

wooden_flower Volunteer Community Mentor.
eBay member since 2001.

Message 2 of 26
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Getting killed with insertion fees for stuff I listed 8 months ago!!

I was told my monthly subscription did NOT  have renewal fees. Just an insertion fee on anything over 1000 or if I listed more than 250 in a given month

 

Message 3 of 26
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Getting killed with insertion fees for stuff I listed 8 months ago!!

Are you still there???

Message 4 of 26
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Getting killed with insertion fees for stuff I listed 8 months ago!!

You get charged an insertion fee (listing fee) each time they relist.  So for those 400 items you are charged a listing fee each month.

 

Anything over your store allotment gets a charge each month because they are technically getting listed each month.

 

Cancel those 400 or so listings and you won't be recharged.

Message 5 of 26
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Getting killed with insertion fees for stuff I listed 8 months ago!!


@richarmccor8 wrote:

Are you still there???


Hi @richarmccor8 

 

You have at least 1400 items for sale, that is 400 over the 1000 monthly allotment.  Unless you sell or End 400 before they automatically Relist above your monthly 1000 then you will be charged the insertion fees for them.

 

Buy it now GTC (Good til cancelled) listings automatically Relist each month on the same day they were created and listed. 

 

The 1000 is per month limit, anything over 1000 in a month is over the allotment.  It is not 1000 one month then another 1000 the next month totaling 2000.   

Regards,
Mr. Lincoln - Community Mentor
Message 6 of 26
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Getting killed with insertion fees for stuff I listed 8 months ago!!

Whoever told you that didn't know what they were talking about.  Or you misunderstood them.  Insertion fees are charged (or use up one of your monthly allowance of free basic insertion fee waivers) for new listings and when a listing autorenews (fixed-price listing) every month or is relisted (auction listings--except for a special offer to new sellers for "up to 8 free relistings"--or fixed-price listing that ended e.g. buyer didn't pay and seller checked box on cancellation form to relist).

Message 7 of 26
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Getting killed with insertion fees for stuff I listed 8 months ago!!

I have 250 per mo. If I create 50 listings and 220 listings happen to renew that mo. than I will be hit with 20 in insertion fees??..since it went over limit of 250

 

Message 8 of 26
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Getting killed with insertion fees for stuff I listed 8 months ago!!

Wouldn't I just be better off with the 10,000 listing subscription then in the long run?  

Message 9 of 26
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Getting killed with insertion fees for stuff I listed 8 months ago!!


@richarmccor8 wrote:

I have 250 per mo. If I create 50 listings and 220 listings happen to renew that mo. than I will be hit with 20 in insertion fees??..since it went over limit of 250

 


@richarmccor8 

 

Correct, if you get 250 Free monthly Insertions but have 270 total listings in that month you are charged for the 20 when they list.   If you have 1400 listings but only have 250 Free Insertions per month you will get nailed for the other 1,150 items.  

It might cost less to open a larger eBay store and this page has a chart showing the store prices and the number of monthly insertions you get at each store level. Store selling fees | eBay

 

This page in your account will let you change your Subscription and open a store:  Manage Subscriptions

 

Back in late 2018 early 2019 eBay changes how listings renew.  It used to be manual and they automated it.  There was one Seller from Europe who got nailed for insertion fees on around 9,700 listings ...  I am sure eBay worked with them on that because it happened to a lot of Sellers who were used to manually Relisting items so as not to exceed their monthly limits. 

 

 

Regards,
Mr. Lincoln - Community Mentor
Message 10 of 26
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Getting killed with insertion fees for stuff I listed 8 months ago!!

@richarmccor8 

 

The 250 is auctions. For $21.95 per month you get 1,000 fixed price items. The rep was correct when they told you that. I think what you did not consider is that items listed in prior months count towards the 1,000.

 

A premium store with 10,000 insertions would save you money.

 

You are paying 400 x .30 =120 $120 on insertion fees. Even month to month a premium store at $74.95 would save you $67 per month. If you do the annual commitment like your basic store, it would be $59.95, saving you $82 per month (59.95-21.95 =38 vs $120).

 

 

wooden_flower Volunteer Community Mentor.
eBay member since 2001.

Message 11 of 26
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Getting killed with insertion fees for stuff I listed 8 months ago!!

Is there a way to know ahead at beginning of each month how many listings will renew throughout the whole month?

I started in Jan. listing items and then paid Yearly Basic for 21.95 beginning May 15th  I feel I should now just upgrade to the 59.95/mo yearly subscription, so I never really have to worry about being over since I'm just 1 person but still have a ton of stuff I will be continually listing. That seems to be the most logical thing to do.

What do yopu think?

 

Message 12 of 26
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Getting killed with insertion fees for stuff I listed 8 months ago!!

So I can now just go in and change my subscription . Everything should stay the same . Nothing will happen to any of my listings or business policies or anything else.?

Message 13 of 26
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Getting killed with insertion fees for stuff I listed 8 months ago!!


@richarmccor8 wrote:

Is there a way to know ahead at beginning of each month how many listings will renew throughout the whole month?

I started in Jan. listing items and then paid Yearly Basic for 21.95 beginning May 15th  I feel I should now just upgrade to the 59.95/mo yearly subscription, so I never really have to worry about being over since I'm just 1 person but still have a ton of stuff I will be continually listing. That seems to be the most logical thing to do.

What do yopu think?

 


@richarmccor8 

 

On the surface the Premium store you refer to might work BUT, the Basic store does allow up to 10,000 insertions in "select categories".  Here is the Promotional tile on the Seller Hub Overview page.  The blue boxes are for the different Insertions I get each month and how many I have used thus far.  Since this is only Jan 2 the Used insertions are low.  

 

Overview - eBay Seller HubScreenshot (1117).png

 

The "select categories" they show you via a link on the page I gave you upthread.

 

You can use your 'select categories' fixed price listings allocation in the following categories:

  • Sports Mem, Cards & Fan Shop > Sports Trading Cards
  • Toys & Hobbies > Collectible Card Games
  • Collectibles
  • Music
  • Books & Magazines
  • Movies & TV
  • Video Games & Consoles > Video Games
  • Stamps
  • Crafts
  • Home & Garden > Greeting Cards & Party Supply > Party Supplies

 

However, that is a little confusing because the vast majority of what I sell are in those categories yet I only have 1 of those 10,000 listing insertions showing that it was used.
Regards,
Mr. Lincoln - Community Mentor
Message 14 of 26
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Getting killed with insertion fees for stuff I listed 8 months ago!!

I'm exclusively selling coins only. They stay in my store until they are sold

 

Message 15 of 26
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