Getting items returned to my address that I'm not associated with

[thebooksbyb]

Over the last 6 months eBay returns have been showing up to my home address.  These returns/items have nothing to do with me or my account.  The returns list return ids and item #'s that I don't recognize.

It almost seems like eBay is generating an incorrect shipping label for a valid return.  And my address is on the shipping label by mistake.

There have been at least 6-7 of these, and another one just showed up today.  It's typically jewelry or female clothing items.

I called ebay and messaged several buyers (when they happened to include their ebay ID in the box).   Ebay said they'd look into it.  But I haven't heard anything back.

Is this some scam using my address?  Should I worry about this?

[wooden_flower · Accepted solution]

Some other seller is using your address for his returns.  It is probably an international seller that doesn’t have a US return address.

Contact customer service with the return IDs and tell them that the seller of that item has stolen your identity for his returns.  I would contact customer service on social media - hey can take the time to route the problem to the correct department for resolution.

Post a private message on  www.facebook.com/ebay  or www.twitter.com/ebay