Getting a hold of a real person that works for ebay

[dug4you]

How do you get a phone number not AI,  a person on ebay staff

[eburtonlab]

For general questions you can try asking on the discussion boards. Experienced users can offer suggestions.

Or you can use the Help & Contact link at the bottom of the page to request a call back from eBay. Use the "Contact us" link and follow the prompts for your issue and you should eventually wind up on a page with a chat option. Choose that, and the last option that appears in the chat window -- use the "See more" option -- should be "Contact an Agent" to request a call-back if you are in North America.

https://community.ebay.com/t5/Selling/How-do-I-contact-Customer-Support/m-p/32016431#M1783851

If using the "Contact us" link takes you directly to the chat assistant window, you may have to enter some context dependent cues to get to the call back link.

Or you can contact eBay via social media:

https://twitter.com/askebay

https://www.facebook.com/eBay/

[dug4you]

Same problem, cant get a hold of a real person, I have sent the email for a person to get a hold of me for the last 2 days and no phone call or an email, if ebay keeps this up then ebay will go down, this is a very bad service, ebay needs to get rid of this AI and go back to the normal way. I have been waiting 3 day for someone to get back to me!

[eburtonlab]

What problem are you having that you need to talk to eBay about?