02-06-2022 04:38 AM
I'm getting mixed messages about my next steps. I just sold my first item on eBay. It was a buy it now listing, which I had to list a second time. The first buyer Canceled their buy. Now, I have waited 3 days for payment. eBay sent a reminder, and I sent a note. I read to not invoice the buyer in a blog, but it looks like on the eBay list of things to do, that is exactly my next step. What do you recommend next? If it's wait, how long? Will I get all shipping information from eBay? Will eBay eventually send an invoice? I don't want to get too meddlesome and mess things up. Thanks.
02-06-2022 06:26 AM
eBay will remind your buyer to pay - no invoice is needed.
The buyer gets 4 days to pay. On day 5, select cancel transaction, then select buyer has not paid. This puts an unpaid cancellation on the buyer's account. You can block buyers with 2 or more unpaid cancellations here -
https://www.ebay.com/bmgt/buyerrequirements
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