01-22-2025 03:12 PM
I purchased a Work Shop knife sharpener a week ago. I received the item with parts missing. When I looked up the listing for the auction it was no where to be found in my purchase history. No record of the purchase at all.
How does a transaction disappear? It was paid using Paypal. That shows the transaction but no auction number. I am unable to contact the seller. Thanks Philip
01-22-2025 03:19 PM
Hi @audi_dude
You may have inadvertently ordered the item without signing into your account. Should you need to file a claim … you would do that from the email you received after completing the transaction.
OR eBay might have removed the item because of some policy violation. Should you need to file a claim … it would be easiest filing it with PayPal or the payment source you used with PayPal.
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