07-19-2023 01:10 PM
I ordered a pantsuit specifically because it said that returns could be made. Despite the fact that the pants came from a warehouse with a US address, they say that the item must be returned to China! They know darn well that this is cost prohibitive as it is a minimum of $80 postage to return the item to China and it cost $22!! I feel that they should either be very clear right under the item that it would have to be returned to China OR allow returns to the US warehouse. This is pretty unethical of them as they know that people can't pay that much for a return, so they are stuck with items they don't want!!
07-19-2023 01:28 PM
I would suggest contacting eBay customer service and letting them know what the seller is requiring. If the item came from the USA the seller cannot require a return to a foreign location.
You can contact customer service using this link to ask for a call back: https://www.ebay.com/help/contact_us?id=4191&st=10 Please note that if the wait time for a call back is too long eBay will remove the option until the wait time is shorter. Just try again later. Customer service is open from 5am to 9pm Pacific Time.
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