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‎08-03-2024 01:21 PM
What am i being prompted to leave feedback on items cancelled by the seller and refunded. The feedback categories become irrelevant on these transactions. Isn't there anyone paying attention to these details anymore?
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Feedback on cancelled/refunded items
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‎08-03-2024 01:36 PM
Many buyers want to leave feedback for cancelled or refunded items. Some examples:
- Instead of shipping my item, seller refunded without explanation, then relisted at higher price. Beware.
+ Seller was kind enough to cancel my purchase when I realized I used the wrong ship-to address and helped me through the next steps to repurchase with the correct address.
+ Seller found a minor flaw in the item while packaging. She immediately sent a clear photo of the defect and offered to refund half the cost if I still wanted it. I appreciated the immediate communication and the option to still go ahead with the sale at a discount.
Remember that leaving feedback is voluntary. It's up to you to leave it or not and you can do some anytime within 60 days.
Volunteer Community Mentor, buying and selling on eBay since 2004
Feedback on cancelled/refunded items
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‎08-03-2024 01:36 PM
Many buyers want to leave feedback for cancelled or refunded items. Some examples:
- Instead of shipping my item, seller refunded without explanation, then relisted at higher price. Beware.
+ Seller was kind enough to cancel my purchase when I realized I used the wrong ship-to address and helped me through the next steps to repurchase with the correct address.
+ Seller found a minor flaw in the item while packaging. She immediately sent a clear photo of the defect and offered to refund half the cost if I still wanted it. I appreciated the immediate communication and the option to still go ahead with the sale at a discount.
Remember that leaving feedback is voluntary. It's up to you to leave it or not and you can do some anytime within 60 days.
Volunteer Community Mentor, buying and selling on eBay since 2004